Shipping & returns

We're pleased to offer worldwide shipping on all our products. All items are shipped from Toronto, Canada.

Canada, USA & Europe

Free shipping 

Personal Accessories and Custom Badges qualify for free shipping on orders $100 CAD and over, before tax.

Flat rate shipping 

Personal Accessories and Custom Badges have a shipping rate of $8.00 CAD for orders up to $100 CAD, before tax.

Calculated shipping

Shipping rates are calculated at checkout for the following product categories:

    Alternatively, you can choose another calculated shipping option. Our flat rate charge is usually the best value.

    Rest of the world

    Shipping charges are calculated at checkout

    If you're ordering from outside of Canada, USA and Europe, shipping will be automatically calculated at checkout. If an unusually high rate is calculated, please contact us and we will try to get you a better rate.

    NOTE: Items being shipped outside of Canada may be subject to additional import fees and duties on delivery.

    Returns

    We accept returns on catalogued products only.

    • The item must be in the original packaging and in ‘as new’ condition
    • Buyer is responsible for setting up return shipment, and must cover delivery charges

    We don't accept returns on custom commissions. This includes catalogued products that have been custom engraved.